Open the Assist app on your Realwear by saying “MY PROGRAMS” >> “ASSIST”
The Assist loading screen will be seen following which the login screen will be shown.
If you are installing the app for the first time, grant permissions to allow Assist to use
your camera
record audio
access media
In most cases, to ease the user’s experience, the command that must be said is displayed in capitals. You can refer to this list for the commands that you can use.
Just like you would on an Android device, but using voice commands instead, you can
log in
enter a username of your choice
update settings
see conditional procedures and sequential procedures
see conditional jobs and sequential jobs
see procedures available for you
pick a procedure to create a job associated with that procedure
see new/completed jobs
pick a procedure/job of your choice (by saying select item "x")
start a job (after its content has been downloaded)
start performing a job (conditional or sequential)
sequential jobs
choose to record the job or take notes instead (confirm/cancel)
navigate through steps
choose to add notes for steps
attach photos, videos, spoken notes for each step, as needed
performs actions as requested by webhooks associated with certain steps
call an expert
allow expert to take your video feed or snapshot
allow expert to make annotations (live or static)
mute/unmute yourself
end a call with an expert
complete a job (by saying stop job)
Note (for RealWear):
currently, Assist on the Realwear has the ability to show only ONE instruction
currently, Assist on the Realwear does not show tools and machine parts that may be associated with a step
currently, Assist on the Realwear does not allow a user to see connection statistic like packet loss, latency etc and only shows the user the strength of his internet connection
Voice commands do not work after using the "dictation" option (this is an issue with the latest RealWear software update and we are following up with Realwear’s technical team for this)
tip: by downloading the Realwear Explorer and installing it on your computer and then connecting your Realwear device to your computer, you can see contents of the app using the Explorer. Please note that for a field job, this cannot be used owing to (obvious) logistic challenges.